We accept Paypal, Debit and all major Credit Cards. In case of failed payment, please try a different payment method or contact us and we’ll help you resolve the issue.

We take your security very seriously by verifying each transaction with the credit company and processing only those orders if the credit company so authorizes it. In the case of a suspicious or declined transaction, our company may contact you to confirm the validity and ensure your identity or cancel that order with full notification.

On credit/debit cards, CVV verification is required before any order can be completed. Additionally, most credit cards and Paypal offer buyer protection for online purchases. Please contact them directly for specific details as it may vary from one financial institution to another.

Credit and debit cards have a security code located on them to offer additional protection. For most cards it will be a 3-4 digit number located on the back. For American Express cards, look on the front side for a 3-4 digit number.

Yes, your charge is processed immediately. It may show up initially as an authorization on your account, and then, as it is accepted it will show as a charge on your statement.

We are an international company, using an American payment processor called Stripe. That results in some banks charging additional fees, while other banks do not. Sadly, this is outside of our control.

Additionally, we have heard that those international payments are often routed through Canada and Singapore. Some banks will ask if this is intentional, which it is. The payment will remain secure as Stripe is PCI-compliant and handles the whole payment process for us

Ordering process is simply 4 quick steps:

1. Select your favorite items and add them to cart
2. Enter your billing and shipping information
3. Select shipping method
4. Checkout

Immediately contact us by phone or email and our team will gladly resolve all of your concerns! Email: [email protected]

Please understand that once the item is already made or shipped, we are unable to make further change to the product or shipping information.

Enter your coupon code inside you shopping cart. Coupon code section lies between your listed items and checkout. You can also enter your coupon code during checkout when entering your payment information! (Please note that you must hit apply coupon before adding payment)

Email us regarding all changes to an order!

We can only process cancellations for items that have not gone into production.

Following a successful order, please expect a confirmation email. You will also receive an update email when your order goes into production. Once your order ships, we will send a third email with your tracking information.

If you did not receive the status update emails, please check your spam folder or promotions tab in case it was redirected there.

You can always contact us at [email protected] to get update on your order.

In case of wrong, not as described or defected product, please send us an email with attaching photo(s) of the product and shipping package with tracking number. Once we can confirm that we sent you a wrong/defected product, you can ask for a free replacement or a full refund for your order.

If you order a product, we send the correct size but it turns out that the product doesn’t fit as well as you expected, please contact us to resolve this issue.

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].

I’m having issues placing an order

Please see our Replacement & Return Policy.