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Warranty Policy

At 84Hoods, we are committed to providing the best experience for our customers. That’s why we offer a 90-day warranty on all 84Hoods bags, including tote bags, work bags, lunch bags, travel bags, and more.

WARRANTY FEE: 84Hoods provides FREE warranty coverage for all customers. You will NOT incur any additional warranty fees.

Warranty Policy

Warranty Period

  • 90 days from the date of receipt.

Warranty Terms

  • The product is purchased from the official 84Hoods website https://84hoods.com/.
  • The product is still within the warranty period from the date of receipt based on the tracking code.

Warranty Covers

  • Broken zipper
  • Broken Strap
  • Unraveled stitching/seam

Warranty Does Not Cover

  • Products that exceed warranty period
  • Products with faded fabric
  • Products that were altered or modified
  • Products that were damaged due to accidents or natural disasters:

Warranty Fee

  • Totally FREE

Warranty Process

  • Step 1: Reach out to our support team via email at [email protected] with details of the warranty issue and photos showing the defects.
  • Step 2: Our support team will assess the case to ensure compliance with the warranty terms. This might require further communication.
  • Step 3: Support team confirms a solution with the customer.
  • Step 4: We quickly handle the warranty process for you with care.


  • Exchange Only, No Refunds: With our 90-day warranty, we aim to address any concerns promptly. If necessary, we'll gladly exchange the product for a new one. Refunds are not applicable under this policy.
  • This policy does not apply to items in the clearance category or items discounted by more than 25%.

About Us

Welcome to 84Hoods – an eCommerce brand, where you can find the most unique bags and more!

Support Time: Mon – Fri: 9AM-5PM EST

Copyright © 2023 84Hoods. All Rights Reserved.