Warranty Period

• 90 days from the date of receipt.

Warranty Terms

• The product is purchased from the official 84Hoods website https://84hoods.com/.
• The product is still within the warranty period from the date of receipt based on the tracking code.

Warranty Covers

• Broken zipper
• Broken Strap
• Unraveled stitching/seam

Warranty Does Not Cover

• Products that exceed warranty period
• Products with faded fabric
• Products that were altered or modified
• Products that were damaged due to accidents or natural disasters:

Warranty Fee

• Totally FREE

Warranty Process

• Step 1: Reach out to our support team via email at [email protected] with details of the warranty issue and photos showing the defects.
• Step 2: Our support team will assess the case to ensure compliance with the warranty terms. This might require further communication.
• Step 3: Support team confirms a solution with the customer.
• Step 4: We quickly handle the warranty process for you with care.

Note

• Exchange Only, No Refunds: With our 90-day warranty, we aim to address any concerns promptly. If necessary, we'll gladly exchange the product for a new one. Refunds are not applicable under this policy.
• This policy does not apply to items in the clearance category or items discounted by more than 25%.