We can only process cancellations or modification for items that have not gone into production. Please request cancellation at least within 4 hours after you order. After that time, the order can no longer be cancelled or modified.

After an order is placed, its status becomes “processing”. This means that it is in the production phase, which includes design customization (if required) and item production. Orders that have customization requests will go through design customization, and after the custom designs are approved, they enter production. Orders that don’t have any customization requests will enter production within 4 hours after they are placed. Once in production, an order can not be further modified or cancelled.

Please email us at [email protected] with your order details we will cancel your order and provide a full refund if possible. We cannot cancel orders if the printing process has already begun. We will send you a confirmation email once the cancellation has been made.

If you provide a wrong address, please contact the shipping carrier as soon as possible or feel free drop us an email via [email protected], we’ll try our best to help you claim your package.

Please note that your order may arrive later than the promised delivery date if it needs design modification as it will take us some time to modify your design.

NOTE: Please keep in mind that purchasing means accepting all the terms mentioned above.